Terms and conditions

These Terms and conditions are intended for Professionals and NO CONSUMERS within the meaning of French law. Any order placed on the site www.lesyeuxdouxparis.com implies unreserved acceptance by the Purchaser and his full acceptance of these general conditions which prevail over any other document of the Purchaser.

Clause 1: Purpose

The term and conditions described below detail the rights and obligations of LES YEUX DOUX and its professional buyer in the context of the sale of the following goods: spectacle frames, glasses accessories, and all products related to glasses.
Any service performed by LES YEUX DOUX therefore implies the buyer’s unreserved acceptance of these Term and conditions. The professional buyer is clearly informed and accepts that orders placed under these on the LES YEUX DOUX website are intended only for professionals acting in the field of their activity, excluding consumers and non-professionals. For any questions, please send an email to [email protected]

Clause n ° 2: Products and Prices

The prices of glasses frames as well as the products related to the glasses sold are those in effect on the day of the order. They are denominated in euros and calculated without taxes. Consequently, they will be increased by the VAT rate and the applicable transport costs during the confirmation of the order by telephone of the order. The goods are described in the description of the product sheets and are new and comply with current legislation.
LES YEUX DOUX company has the right to modify its prices at any moment However, it undertakes to invoice the goods ordered at the prices indicated during the registration of the order.

If the products are unavailable, LES YEUX DOUX will inform its professional buyer by email, so the buyer can modify the order of the products.

For all questions relating to prices and the statements mentioned, please contact 09 50 96 25 72 or by email [email protected]

Clause 3: Orders

Orders are only fixed once they have been confirmed upon receipt of the invoice. Acceptance may also depend on the dispatch of the goods ordered. Orders taken by sales agents or representatives of LES YEUX DOUX do not bind them until after written confirmation or shipment. Any change of order by the professional buyer will only be taken into consideration if it has reached LES YEUX DOUX in writing 8 days before the goods are sent, LES YEUX DOUX reserves the right in any event, not to give it after.

Clause n ° 4: DELIVERY AND RECEPTION

Delivery times are given for information only and are without obligation on the part of LES YEUX DOUX, therefore, it is not a guarantee. A delay in delivery cannot in any case engage LES YEUX DOUX’s responsibility or give rise to damages, withholding or cancellation of orders in progress.

It is the responsibility of the professional buyer to check the contents of their delivery. In the case of missing, damaged, or apparent non-conformity products, the professional buyer must make all the necessary reservations in writing within 10 days of their arrival. The professional buyer must indicate any justification for the defects found, LES YEUX DOUX reserves the right to make any finding and verification on the spot.

Clause n ° 5: Return

LES YEUX DOUX will not accept any return or exchange of products, except for reasons of delivery not in accordance with the order or duplicate delivery. LES YEUX DOUX does not accept any return of goods without its written consent. Accepted returns must be attached by:

The delivery note

Indication of the delivery date

The written description of the defect found.

Any return accepted by the team concerned will conclude with an exchange or creation of a credit in the buyer’s account after verification of the returned products and according, of course, to the conditions which were expected on the return slip. Any glasses taken back will only be on glasses frames still under warranty, and up to a maximum of 90% of the net purchase value on the invoice given in advance to the buyer. Return costs and risks are the responsibility of the purchaser. In no case would there be any compensation for damages or handling costs. Returns cannot in any way delay payment of seller invoices by the agreed deadline.

Clause n ° 6: After-sales service

After-sales service is granted for 2 years for optical frames and 12 months for solar frames on the date of the invoice issued to the professional buyer. After-sales service is insured according to the contracts that the buyer to accept beforehand during the purchase of spectacle frames, and of course after the confirmation of the goods by our team in order to see that there is no abuse in the service request. Manufacturing defects confirmed and recognized by the seller may result in an exchange of goods. After-sales service is provided free of charge except for the delivery costs which are borne by the professional buyer. The after-sales service is insured for the first pair of glasses, and does not take the place of a service if this same pair of glasses came back to being “re-break for example”, the seller cannot grant the same pair of glasses a service.

Clause n ° 7: TERMS OF PAYMENT

Payment for orders is made:

Either by cheque;

Either by bank card;

Either by remote payment

Either by SEPA direct debit;

No discount in case of payment on a date earlier than that resulting from the application of the GTCS (article L441-3 of the Commercial Code).

Clause n ° 8: Late payment

In the event of total or partial failure to pay for the goods delivered on the day of receipt, the buyer must pay LES YEUX DOUX a late payment penalty equal to 10 times the legal interest rate.
The legal interest rate used is that in force on the day of delivery of the goods. In addition to the compensation for the delay, any sum, including the deposit, not paid on its due date will automatically result in the payment of a lump-sum compensation of 40 euros due to collection costs. (Commercial Code D.441-5) Late penalties will be payable without the need for a reminder.

If the payment is not made before a deadline, LES YEUX DOUX will inform you in the form of a registered letter and a receipt after sending a formal notice to pay by registered letter with acknowledgment of receipt. If this letter remains without result for 8 days, LES YEUX DOUX may suspend or cancel orders in progress and may request payment for unresolved orders without prejudice or other recourse and damages.

Any major modification by the client, such as the transfer of control, the merger, the demerger, the partial transfer of assets, the transfer of guarantee, or the rental management of his business, will oblige LES YEUX DOUX to automatically receive payment immediately. Unless otherwise indicated, without prejudice to all losses and without prejudice to the provisions of this article, a minimum amount of 400 euros or equal to 15% of the outstanding amount or late payment will compensate LES YEUX DOUX for the recovery of unpaid, of the implementation of the property clause or for any other legal procedure All other legal procedures which must be paid by the latter for the procedures or the costs of execution.

Clause n ° 9: Retention of title clause

LES YEUX DOUX retains ownership of the goods sold until full payment of the price, in principal and accessories. As such, if the buyer is the subject of receivership or compulsory liquidation, the company LES YEUX DOUX reserves the right to claim, within the framework of the collective procedure, the goods sold and remained unpaid.

Clause 10: Force majeure

The responsibility of LES YEUX DOUX cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unpredictable, and irresistible event within the meaning of article 1148 of the Civil Code.

Clause 11: Grouping

In any event, it is expressly agreed that the groups act as agents of their members. As such, the group is always responsible for paying invoices on time. act as agents of their members. As such, the group is always responsible for paying invoices on time. These conditions of sale are imposed for members and the group.

Clause 12: Disputes

All disputes caused by the purchase and sale operations mentioned in these conditions of sale will be submitted to the EPINAL Commercial Court, and the buyer expressly accepts them.

Clause 13: Applicable law

All the conditions appearing in these general conditions of sale, as well as all the purchases and sales mentioned therein, are governed by French law.

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