These general conditions of sale (“GTC”) are intended for Professionals and NO CONSUMERS within the meaning of French law. Any order placed on the site implies unreserved acceptance by the Purchaser and his full acceptance of these general conditions which prevail over any other document of the Purchaser.

Clause 1: Purpose

Les conditions générales de vente décrites ci-après détaillent les droits et obligations de la société LES YEUX DOUX et de son acheteur professionnel dans le cadre de la vente des marchandises suivantes : montures de lunette, accessoires de lunettes et tous produits en rapport avec les lunettes.
Toute prestation accomplie par la société LES YEUX DOUX implique donc l’adhésion sans réserve de l’acheteur aux présentes conditions générales de vente. L’acheteur professionnel est clairement informé et accepte que les commandes passées sous ces CGV sur le Site LES YEUX DOUX s’adressent uniquement aux professionnels agissant dans le champ de leur activité à l’exclusion des consommateurs ou des non-professionnels. Pour toute question merci d’adresser un email à [email protected]

Clause n° 2 : Produits et Prix

Les prix des montures de lunettes ainsi que les produits en rapport avec les lunettes vendues sont ceux en vigueur au jour de la prise de commande. Ils sont libellés en euros et calculés hors taxes. Par voie de conséquence, ils seront majorés du taux de TVA et des frais de transport applicables durant la confirmation de la commande par téléphone de la commande. Les marchandises sont décrites dans la description des fiches produits et sont neuves et conformes à la législation en vigueur.
La société LES YEUX DOUX s’accorde le droit de modifier ses tarifs à tout moment. Toutefois, elle s’engage à facturer les marchandises commandées aux prix indiqués lors de l’enregistrement de la commande.

En cas d’indisponibilité, LES YEUX DOUX informera sont acheteur professionnel par émail, ainsi l’acheteur pourra modifier la commande des produits

Pour toutes questions relatives aux prix ainsi que les dires évoqués, veuillez contacter le 09 50 96 25 72 ou par email [email protected]

Clause n° 3 : Commandes

Les commandes ne sont fixe que lorsqu’elles ont été confirmées à la réception de la facture. L’acceptation pourra également dépendre de l’envoie des marchandises commandées. Les commandes prisent par les agents commerciaux ou représentants de LES YEUX DOUX ne l’engagent qu’après confirmation écrite ou expédition. Toute modification de commande par l’acheteur professionnel ne sera prise en considération que si elle est parvenue par écrit à LES YEUX DOUX 8 jours avant l’envoie des marchandises, LES YEUX DOUX se réservant le droit en toute hypothèse, de ne pas y donner suite


Delivery times are given for information only and are without obligation on the part of LES YEUX DOUX, therefore, is in no way a guarantee. A delay in delivery cannot in any case engage LES YEUX DOUX’s responsibility or give rise to damages, withholding or cancellation of orders in progress.

It is the responsibility of the professional buyer to check the content of his delivery. In the case of missing, damaged or apparent non-conformity products, the professional buyer must make all the necessary reservations in writing within 10 days of their arrival. The professional buyer must indicate any justification for the defects found, LES YEUX DOUX reserves the right to make any observation and verification on the spot.

Clause n ° 5: Return

LES YEUX DOUX will not accept any return or exchange of products, except for reasons of delivery not in accordance with the order or duplicate delivery. LES YEUX DOUX does not accept any return of goods without its written consent. Accepted returns must be attached by:

  • The delivery note
  • Indication of the delivery date
  • The written description of the defect found.

Any return accepted by the team concerned will conclude with an exchange or creation of a credit in the buyer’s account after verification of the returned products and according, of course, to the conditions which were expected on the return slip. Any glasses taken back will only be on glasses frames still under warranty, and up to a maximum of 90% of the net purchase value on the invoice given in advance to the buyer. The costs and risks of return are the responsibility of the purchaser. In no case would there be any compensation for damages or handling costs. Returns cannot in any way delay the payment of seller’s invoices by the agreed deadline.

Clause n ° 6: After-sales service

After-sales service is granted for 2 years for optical frames and 12 months for solar frames on the date of the invoice issued to the professional buyer. After-sales service is insured according to the contracts which the buyer must accept beforehand during the purchase of spectacle frames, and of course after the confirmation of the goods by our team in order to see that there is no abuse of it. in the service request. Manufacturing defects confirmed and recognized by the seller may result in an exchange of goods. After-sales service is provided free of charge except for delivery costs which are borne by the professional buyer. The after-sales service is insured for the first pair of glasses, and does not take the place of a service if this same pair of glasses came back to being “re-break for example”, the seller cannot grant the same pair of glasses a service.

Clause n ° 7: TERMS OF PAYMENT

Payment for orders is made:

  • Either by check;
  • Either by bank card;
  • Either by VAD;
  • Either by SEPA direct debit;

No discount in the event of payment on a date earlier than that resulting from the application of the GTCS (article L441-3 of the Commercial Code).

 Clause n ° 8: Late payment

In the event of total or partial non-payment of the goods delivered on the day of receipt, the buyer must pay LES YEUX DOUX a late payment penalty equal to 10 times the rate of legal interest.
The legal interest rate used is that in force on the day of delivery of the goods. In addition to the compensation for delay, any sum, including the deposit, not paid on its due date will automatically result in the payment of a lump sum compensation of 40 euros due for collection costs. (Commercial Code D.441-5). Late penalties will be payable without a reminder being necessary.

If payment is not made before a deadline, LES YEUX DOUX will inform you in the form of a registered letter and a receipt after sending a notice to pay by registered letter with acknowledgment of receipt. If this letter remains unsuccessful for 8 days, LES YEUX DOUX may suspend or cancel current orders and may request payment for unresolved orders without prejudice or other recourse and damages

Any major change by the client, such as the transfer of control, merger, demerger, partial transfer of assets, transfer of guarantee or rental management of his business, will force LES EYE DOUX to automatically receive payment immediately. Unless otherwise specified, without prejudice to all losses and without prejudice to the provisions of this article, a minimum amount of 400 euros equal to or equal to 15% of the outstanding amount or late payment will compensate LES EYES DOUX for the recovery of unpaid, of the implementation of the property clause or for any other legal procedure All other legal procedures which must be paid by the latter for the procedures or the costs of execution.

Clause n ° 9: Retention of title clause

LES YEUX DOUX retains ownership of the goods sold until full payment of the price, in principal and accessories. As such, if the buyer is the subject of a receivership or a compulsory liquidation, the company LES YEUX DOUX reserves the right to claim, within the framework of the collective procedure, the goods sold and remained unpaid.

Clause 10: Force majeure

The responsibility of the company LES YEUX DOUX cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in these general conditions of sale results from a case of force majeure . As such, force majeure means any external, unforeseeable and irresistible event within the meaning of article 1148 of the Civil Code.

Clause 11: Grouping

In any event, it is expressly agreed that the groups act as agents of their members. As such, the group is always responsible for paying invoices on time. These conditions of sale are imposed for the members as well as the group.

Clause 12: Disputes

All disputes caused by the purchase and sale operations mentioned in these conditions of sale will be submitted to the EPINAL Commercial Court, and the buyer expressly accepts them.

Clause 13: Applicable law

All the conditions appearing in these general conditions of sale, as well as all the purchases and sales mentioned therein, are governed by French law. 

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